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Client feedback

Client Feedback

For more than two decades, specialist practices across South Africa have trusted Synchramed with their billing, collections and practice management. Here is what some of them have to say.

“

Synchramed is the 3rd billing company I’ve been with in 3 years. I’m already certain I’ll be with them for a while. The team knows what they are doing, communication is amazing, delegation is top tier.

★★★★★
Gitesh Rampersadh

Google review

Client case study

Three months after moving to outsourced billing

“I started using Synchramed’s billing software in January 2020. Seventeen months later I signed up to their outsourced billing service. Within the first three months, they had brought about a 78% decrease in my net collectable book. Accounts in 90+ days decreased by 82%. My days sales outstanding improved from 83 to 14 days. After this impressive start, I entrusted my hospital billing to their care, and seen a revenue increase of 16%. I like that we meet monthly to review and discuss any concerns, and I’m very satisfied with the level of service and expertise they bring to the table. I’m very happy to recommend Synchramed to any specialist.”

Synchramed specialist client

78%

decrease in net collectable book

82%

fewer accounts in 90+ days

83 → 14

days sales outstanding

+16%

revenue after hospital billing moved over

What clients value

Why practices stay with Synchramed

Support that answers

“Ready to assist whenever we have encountered difficulties.”

Professional and efficient

“Professional, excellent value for money and frees up our time.”

Training that sticks

“They sit with you and show you everything in detail.”

Relationships that last

“We have been using Synchramed for more than a decade now.”

Verified reviews

From our Google Business profile

★ Google reviews
★★★★★

“We have been using Synchramed for more than a decade now and we have always found their support team ready to assist whenever we have encountered difficulties. Their system is efficient and user friendly.”

AM
Andile Madliwa

Google review

★★★★★

“Synchramed is the 3rd billing company I’ve been with in 3 years. I’m already certain I’ll be with them for a while. The team knows what they are doing, communication is amazing, delegation is top tier.”

GR
Gitesh Rampersadh

Google review

★★★★★

“Thank you to Synchramed for everything they have done for my practice. They have been nothing less than efficient, professional, and their team is one of the best I have worked with. They are certainly unique in their field.”

CL
Chante Laurens

Google review

★★★★★

“Synchramed is always available when needing assistance and they have friendly staff that help you through anything you need. When getting training they sit with you and show you everything in detail.”

HE
Hassina Ebrahim

Google review

★★★★★

“Professionalism is what defines this agency, and I remain grateful for all the hard work, dedication and integrity. We have made a difference in achieving the best outcomes for our patients.”

EF
Emmanuel Faleye

Google review

Free Revenue Leak Audit

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