Synchramed was established in 2002 to help South African specialists get paid properly for the work they do.
Specialist expertise
Over 23 years of specialist medical billing experience, with a deep understanding of specialist practices.
Locally focused
Built around South African medical aids, tariffs and reporting requirements.
A dedicated partner
A dedicated account manager who knows your practice, not a call centre.
One dedicated account manager, one practice at a time
Today, Synchramed combines outsourced medical billing and collections, cloud-based practice management software and electronic health records, built specifically around South African medical aids, tariffs and reporting requirements, and delivered by a dedicated account manager rather than a call centre.
We started with a simple observation: specialist practices lose revenue not because they aren’t good at medicine, but because billing, claims and collections take a level of daily attention that patient care doesn’t leave room for. Twenty-three years later, that’s still the problem we solve.
Personal Service, Not a Call Centre
Established since 2002
Over 23 years of South African specialist billing experience.
Local expertise
We know South African medical aids, tariffs and rules from the inside.
Dedicated account managers
One person who knows your practice, not a rotating queue.
Personal service
Tailored to your practice, not one size fits all.
Clear monthly reporting
Know what was billed, collected and still needs attention.
Proactive follow-up
Issues are picked up and actioned, rather than left sitting in a queue.
Choose the support your practice needs
From outsourced billing and collections to practice management software and electronic health records with LogBox, Synchramed can support all or part of your practice.
Outsourced Billing
We bill, reconcile and collect on your behalf, managing the full billing and collections cycle.
Outsourced Collections
You bill. We manage the collections, medical aid queries and daily administration.
Practice Management Software
Cloud-based software built around South African specialists, medical aids and practice requirements.
Electronic Health Records
Synchramed has partnered with LogBox. Capture tariff and ICD-10 codes in your patient record and they feed straight through to your billing.
Most practices leak revenue somewhere.
Find out where yours does.
10 minutes. No obligation. No cost. An actionable report you can use whether you work with us or not.